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Icebreaker and introductions
The Facilitator Grid
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Where are we now?
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Where do we want to be? |
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Skills/attitudes and other needs
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The Facilitation Rainbow©
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What is facilitation and how do we decide which strategy/style to use in which situation?
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The Facilitation Plan
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How to prepare for a professional facilitation session
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10 Session Skills
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An overview of what we need to be able to do well
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Questioning Techniques
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The SECRET of good facilitation |
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Starting questions, Exploring, Challenging, Reformulating, Encouraging and Testing Consensus |
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Individual and group exercises to practise the techniques
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Lunch
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The Facilitation Diamond©
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A universally applicable facilitated problem-solving PROCESS |
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Explanation, demonstration and group exercise on how to use the diamond |
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Applications clinic. Groups design their own process for a key management discussion using the diamond |
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Day 2
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Recap of Day 1
Reframing Techniques. 10 ways of helping groups to solve problems
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Explanation and demonstration of techniques
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Group exercise on a 'live' problem
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Listening Skills Workshop
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What makes for good listening?
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Listening test
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Listening exercise with individual feedback
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Facilitation Workshop 1
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In each of the 6 workshops, a participant facilitates a 20 minute session on a chosen subject with a prepared plan and skills objectives to meet, followed by 10-15 minutes feedback from the coach and the group.
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LUNCH
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FACILITATION WORKSHOP 2
Challengers Workshop
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How to deal with difficult participants at a session |
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The Dinosaur, the Expert, the Griper, the Shy Violet, the Eager Beaver and many more! |
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Why are they challenging? How do they feel? How do we feel? What to do? Facilitated discussions
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"Vernissage" of findings
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FACILITATION WORKSHOP 3
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Day 3
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Recap of Day 2
Facilitation Workshop 4
Dealing with Conflict and Emotion in facilitated sessions
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How to handle the various types of conflict
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Video Case Study and scenario building for different coping strategies
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Facilitation Workshop 5
Energisers
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How to revitalise a flagging group
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The Facilitation Plan
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How to prepare for a professional facilitation session
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LUNCH
Facilitation Workshop 6
The Wizard of Oz Factor
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Giving feedback on estimated future potential by building on present strengths
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Explanation and video illustration
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Trios exercise to give on-line feedback to other participants
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Action Planning
The SAPA index of personal power
CLOSE: 1700
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Day 4 & 5
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Your turn to practice delivery with video feedback and use the equipment in your personal pilot case
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