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Communication Skills
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You cannot not do it, so do it well!
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Why?
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At all levels of a business poor communication can negatively affect your performance.

We have set up a modular approach so that you can target exactly where your organisational objectives are being affected by poor communication.

 
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Who?
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Anybody in your organization who needs to improve their communication skills.

This could include newly appointed managers, project teams, people with cross organisational communication responsibilities. Or ANYBODY, because as we say “You cannot not communicate, so do it well!”

 
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What?
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This workshop has been designed in a modular form so as to meet your organisation’s specific needs for communication skills’ training. Any of the 8 modules can be used in any combination, and expanded or contracted to fit your own situation.

 
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When
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The Principles of Communication
The Master Communicator model
Exercises
Cultural and individual bias
Interference
Questioning Techniques
Video demonstration/case study
Techniques, dos and don’ts
Duo/Trio exercises
Meeting Skills
The PARDA 5 system
The Meeting of Minds
Road Names
Coaching and Feedback Skills
Building on key strengths
The Wizard of Oz factor
Exercises

Assertiveness
Using the SNAP method of assertive communication for delicate/uncomfortable messages

Non-Verbal Communication
You can’t not communicate!

Voice Control
How to use PAMPERS
Duo exercise

Listening Skills
Listening self-assessment
Interactive listening
Duo and trio exercises
 
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When
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These modules are run in any combination as an internal one-company event to enable customization. Please contact us to discuss your needs and schedule:

Email: please click here Phone: (+33) 450 42 84 16 Fax: (+33) 450 40 57 37  
 
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Fees
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Depends upon modules and duration required.

 
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